At jan365, your privacy is not an afterthought – it's a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player under Philippine law.
Last Updated: January 1, 2026jan365 fully complies with the Data Privacy Act of the Philippines (Republic Act No. 10173) and the implementing rules of the National Privacy Commission (NPC).
All data transmitted between your device and jan365 is protected by industry-standard SSL/TLS encryption. Your personal and financial information is never sent in plain text.
jan365 does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your account and improve your experience on the platform.
As a data subject under Philippine law, you have the right to access, correct, object to, and request erasure of your personal data held by jan365, subject to legal retention requirements.
Data collection and processing at jan365 is also governed by PAGCOR's regulatory requirements, including KYC and anti-money laundering obligations under Philippine gaming law.
jan365 will always notify you of material changes to this Privacy Policy. You can contact our Data Protection Officer at any time with questions or data requests via our support channels.
jan365 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users ("you," "the Player," or "the Data Subject") who access and use the jan365 online gaming platform. This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of your personal data.
jan365 operates as a data controller under the Data Privacy Act of the Philippines (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) and maintain a designated Data Protection Officer (DPO) responsible for overseeing compliance with this policy and applicable data privacy laws.
By registering an account on jan365, making a deposit, or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should not use the jan365 platform.
jan365 collects the following categories of personal data from players and platform users:
jan365 collects personal data through the following means:
jan365 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Identity, KYC, and biometric data |
| Processing deposits and withdrawals | Financial and transaction data |
| Anti-money laundering (AML) compliance | Identity, financial, and transaction data |
| PAGCOR regulatory reporting | Identity, gaming activity, and financial data |
| Fraud detection and platform security | Technical, device, and transaction data |
| Customer support and dispute resolution | Identity, communications, and gaming data |
| Responsible gaming monitoring | Gaming activity and responsible gaming tool data |
| Promotional communications (with consent) | Contact and preference data |
| Platform improvement and analytics | Technical, device, and gaming activity data (aggregated) |
jan365 processes your personal data on the following legal bases under the Data Privacy Act of the Philippines:
jan365 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
We engage trusted third-party service providers to assist in operating the jan365 platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention and cybersecurity firms, cloud hosting and infrastructure providers, and customer support technology platforms. All service providers are contractually bound to process your data only on jan365's instructions and in accordance with applicable data privacy law.
jan365 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other competent Philippine government authorities where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and are documented in accordance with our internal compliance procedures.
In the event of a merger, acquisition, restructuring, or sale of all or part of jan365's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred, where required by law.
jan365 may share your data with other parties where you have provided explicit, informed consent to such sharing. You may withdraw this consent at any time by contacting our Data Protection Officer.
jan365 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and understand how you use the platform.
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jan365 platform. Strictly necessary cookies cannot be disabled as they are essential for platform operation and security.
jan365 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | PAGCOR regulations, AML Act |
| KYC verification documents | Duration of account + 5 years after closure | AMLC requirements, DPA |
| Financial transaction records | Duration of account + 5 years after closure | BIR, AMLC, PAGCOR requirements |
| Gaming activity logs | Duration of account + 2 years after closure | PAGCOR regulations |
| Customer support records | 3 years from last interaction | Legitimate interests, dispute resolution |
| Marketing preferences | Until consent is withdrawn | Consent |
| Technical and device logs | 12 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures. Where data must be retained for legal or regulatory reasons beyond the standard period, access is restricted to authorized compliance personnel only.
jan365 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, jan365 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the DPA and NPC Circular No. 16-03.
As a data subject under the Data Privacy Act of the Philippines, you have the following rights with respect to your personal data held by jan365:
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified data subject requests within fifteen (15) business days, as required by the DPA. We may need to verify your identity before processing your request.
The jan365 platform is strictly intended for individuals aged 21 years and above, as required by Philippine law and PAGCOR regulations. jan365 does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from an individual under 21 years of age, we will immediately suspend the associated account, delete the collected data, and return any deposited funds to the original payment source where technically feasible. If you believe a minor has registered on the jan365 platform, please contact our support team immediately via live chat.
jan365 primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, such as cloud infrastructure providers or international KYC verification services.
Where such cross-border transfers occur, jan365 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to apply data protection standards equivalent to those required under the Philippine Data Privacy Act. Cross-border transfers are conducted only where necessary and are documented in accordance with NPC requirements.
jan365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Privacy Policy, jan365 will notify registered players via email and/or a prominent notice on the platform at least seven (7) days before the changes take effect. Your continued use of the jan365 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how jan365 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jan365, please contact our Data Protection Officer through the following channels:
For formal data subject requests (access, rectification, erasure, portability, or objection), please contact us via email with the subject line "Data Subject Request" and include your registered account email address and a description of your request. We will acknowledge receipt within three (3) business days and respond in full within fifteen (15) business days.
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Your data is protected, your privacy is respected, and your gaming experience is backed by PAGCOR regulation. Join hundreds of thousands of Filipino players who trust jan365 every day. Must be 21 or older to play.
21+ only. Please gamble responsibly. PAGCOR regulated.